The strap is not as shown and does not hang on the bag so you can carry it. It's more like a leash and only has one clip. So the product in the picture looks better than the one I received. Also the hooks on the bag itself won't last long, the bag can but you won't have any other way of carrying it other than holding it. To update. contacted customer service and they refunded my money and were very nice and helpful. Thanks very much!
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