For starters, compared to other board game sellers, their range of games is quite constrained. Even while they do carry some unusual products, I frequently feel let down by the lack of variety in their choices. Additionally, even if their products are of decent quality, I've found that they frequently fall short of other games available on the market. Even if the artwork is great, other games that offer more intricate and detailed illustrations can eclipse it. They also lack the intricacy and nuance that I've come to anticipate from other companies, despite the fact that their game mechanisms are undeniably useful. And last, I've occasionally found their customer service to be subpar. Even though I've never had a bad experience with them, I have had a few situations were they weren't very helpful or attentive to my worries. Overall, WizKids has some commendable traits, but I don't think they fully stack up to their rivals in the board game industry. Their customer support can be hit or miss, and their games lack the sophistication and depth I've come to expect.