I love how easy it was to use, and once you figure out what works for you its very user friendly! The customer service has been great as well with any issues i have had or questions about using share work.
There's nothing really bad at this point but if there were more features available they would be awesome too like video call etc. You can create groups of people who are all working together in one project so everyone knows their role and responsibilities without having someone else constantly reminding them.