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Yiorgos Reynolds photo
United Kingdom, Belfast
1 Level
736 Review
79 Karma

Review on Bestisun by Yiorgos Reynolds

Revainrating 2 out of 5

Disappointed in the quality and customer service of Bestisun

I recently made a purchase from the Bestisun online store, and I must admit that I am really dissatisfied with the entire transaction. First of all, the clothes I received was of poor quality; the stitching was irregular in several areas, and the material was thin and cheap. I requested a refund through Bestisun's customer service, but was received with a condescending and unhelpful response. When I asked a question about the return procedure or the likelihood of receiving a refund, the customer service agent gave me the runaround and appeared irritated by my complaint. The shipping and handling of my order took a lot longer than I had anticipated, which made the situation worse. I was left in suspense for weeks with no word on the progress of my delivery. Overall, I would not advise anyone searching for high-quality clothing or dependable customer support to purchase from the Bestisun online site. Spend less and shop somewhere else.

Pros
  • high-caliber goods
Cons
  • fewer sizes available