I finally decided on a 3D printer and after a lot of research and reading reviews I settled on the JGAurora A5S. This printer is very well built and easy to assemble. I love the metal frame and how durable it is. After setting up the printer, which only took 20 minutes, I turned it on and said I was working with the installed video and documentation. This is another great feature of this printer. They sent very detailed instructions and video files along with the printer on an SD card which was VERY VERY helpful in setting it up and running it. When I got to the bed leveling step, my X axis wasn't moving left and right. At this point I started to worry because it's a new printer and it didn't work, AAAAAA! I remember getting an email on who to contact for skype support and they were AMAZING! The helpdesk is based in Beijing, so I had to wait for it to open at 20:00 CET. They walked me through several troubleshooting steps, sent me pictures and were very patient while I followed the steps. It turned out that there was a loose cable in the main body of the X-axis. After the cable was connected and everything reassembled, the X-axis started moving! After that I was able to level the bed and continue printing. This printer is amazing! The test print printed a square object with a round object on top. The square has very sharp edges, smooth sides, and the circle at the top is even and perfectly round. I just finished a 2 day job printing my wife's Lipsense holder and it looks amazing! I even lost power once when my cat pushed the switch on the extension cord and when it turned back on I was asked if I wanted to pick up where it left off. I choose YES and it returns immediately and closes fine. The printer is also very quiet. The printer is in my home office, where I work from home, and it doesn't bother me even during a conference call. I am very happy with this printer and can't wait to print more!
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