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1347 Review
44 Karma

Review on ChildTrax by Jay Maryland

Revainrating 5 out of 5

Great product - very intuitive and simple interface

I like how easy it was for me as an employee with no computer training at all in order set up our system so we could begin using this software right away! It took us only about 10 minutes per user to get everything setup properly (we had 8 different users).

img 1 attached to ChildTrax review by Jay Maryland

There are some things you can do manually but there's also plenty where they let you use their wizards or templates instead which makes your job much quicker than if you were doing them yourself. We've been able to reduce paper files from over 20 pages down to 2 by creating case folders within one folder rather then separate file cabinets etc..

Pros
  • Support has always responded promptly whether emailing / calling directly OR through livechat option available online..even though most queries have come outside
Cons
  • There are troubles