I like how easy it was setup - there were no problems at all during set up or implementation! We have been able use this software with our clients that we work directly w/ as well so its great because they can see everything too!! The only thing i dislike about thunder head one (aside from their lacklustre support) would be if you don't want your client's data out into public then why are some fields required? You need them just not necessarily visible but still require completion when using an API call etc.. So maybe make those optional instead?? Thats my opinion though :) Great product overall very pleased by end results thus far.