- Ease of access, quick turnaround for reporting information
- Easy implementation in SFDC environments

Thunderhead ONE Engagement Hub Review
2
·
Excellent
Rating
5.0
Marketing, Customer Journey Analytics
Description of Thunderhead ONE Engagement Hub
Thunderhead is leading the movement to transform customer engagement, enabling brands for the first time to understand each customers INTENT and orchestrate personalized journeys for millions of customers across billions of touchpoints, seamlessly and in real-time.
With Thunderhead’s ONE Engagement Hub it’s now possible for brands to deliver exceptional engagement for every customer across every journey. Across a wide range of industries ONE helps to drive topline growth, reduce cost to serve, increase customer happiness and build customer lifetime value.
A recognised global leader in the customer engagement market, Thunderhead is headquartered in London and has it’s development HQ in Boston.
Thunderhead. Customer Engagement just got personal.
Pros
Pros
- Easy to connect via api, lots options for sharing reports between users in customizable form factors..very helpful team is always quick responding & willing whenever needed ! Very happy customer here!!! Not having integration issues yet btw either tho sometimes take longer than expected :( Hope more tools get added soon along side new features coming down th road ;)
Cons
- So-so