I didn't use this headset for a total of seven days before the right speaker stopped working. The cord didn't actually get tangled at all, but that shouldn't stop the headset from working after just a few days. So if tangles are actually the cause of the speaker's problem, it's even worse. To make matters worse, this headset doesn't fit your ears well and you had to squeeze it to hear hard-to-hear areas of sound, making it useless for transcription purposes unlike this headset. Applied.
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