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789 Review
53 Karma

Review on OpGen Media by Chris Smotherman

Revainrating 5 out of 5

Great services, with excellent account management

I like that they take time with our account management team so any questions can be answered in detail, not just some superficial answer such as "it's great!" They also have good reporting capabilities - it allows us easy access into dashboards where all of my data resides at one place! There really isn't anything i dislike about them yet though their service has been exceptional since day 1!! If you're looking for someone who will listen without being overly pushy or sales orientated this may work well but if your more goal oriented than listening then look elsewhere because there aren'.

Pros
  • Professional
  • Great customer support
  • Easy to use interface when managing clients' profiles/data.
  • Excellent analytics tools available from within client dashboard (as opposed other platforms which do require an additional download)Cons : Nothing comes immediately top mind
Cons
  • I will keep silent