I like that this service is very easy to use in comparison with other options out there! It's not as complicated or difficult for customers who are new at using it compared to some of its competitors (such as UPS). The downside would be if you're looking into this product because someone else recommended them; then they might recommend something different than what your needs really require- which can lead me towards another competitor instead. This was my first time working within an online system such as these so far i have no complaints about anything yet!! As long as everything works properly we will see how things progress from here. There isn't much room left behind when trying to send packages through our computerized parcel system since all information must go straight onto their website once entered by customer/employees before sending off.