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9444 Review
6163 Karma

Review on πŸ”§ Enhanced Mandrel Measurement and Polishing Cleaning by Summer Hendricks

Revainrating 2 out of 5

Would have been a five star rating except for the ring clamp

Update: January 26, 2021 After contacting support yesterday I received a second set in the mail. No wonder. The ring clip was the same cheap black plastic I originally got. Once again I was not pleased that a wooden ring clip was not included in the kit. I have contacted Revain again and am returning this second set and receiving a refund on this product. I give Revain an A+ for customer service, but I'm downgrading this particular set to a two because a similarly cheap item was offered across the board instead of a wooden item. I will buy the wooden ring clip separately. Buyers pay attention to order this item if you need wood clip. I am only giving this product review three stars because the ring clip I received did not match the description. I received all 12 and I am happy with all the products except the clip. The description says it is a "wooden ring clip" and the product image shows a "wooden ring clip". I have a black cheap plastic ring brace. Aside from not being as described, the clip itself was unusable in its current state. The clamp pads fell off and shook in the clamp bag. Yes, I can stick these pads back on, but I don't have to. It is said to be a brand new product. Of course I am very disappointed that I did not receive what was described in the product description. I wanted a wooden ring clip. Otherwise, the tool set corresponds to the description and I am satisfied. I have attached photos so you can see what I received compared to the product description which was online on January 21st 2021. Update: I contacted customer service and explained that I did not receive what was in the description and they are sending a new kit. There's a + for Revain, but I'll update this review once I get a new set. I also left the seller a separate review.

Pros
  • Jewelry gauges and mandrels
Cons
  • Miscellaneous Miscellaneous