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Malawi, Lilongwe
1 Level
728 Review
49 Karma

Review on Efficient and Versatile KitchenAid KHBV53ER Hand Blender – Empire Red Corded Design with Variable Speed by Aaron Wood

Revainrating 3 out of 5

Good blender, bad accessories, I hope you don't need help from customer service.

I like the mixer body and its functionality. However, the supplied protective plastic covers were defective. One was too loose and wouldn't stay on the mixer body. The second guard on the jug broke in use and plastic splinters ended up in the drink I was mixing. The KitchenAid customer service phone line is occupied continuously for several days with customers who are more than 30 minutes late. The live chat line again waits over 30 minutes only to get disconnected.

Pros
  • A dream come true
Cons
  • I'm worried