This is normal. He does what he says he will do. However, the drawers don't move very easily, but they can be greatly improved by putting a little oil on a paper towel and lubricating the metal slides. It works fine after that, but needs a little extra oil every few months. But it was well priced compared to its competitors at Revain (although they are ALL overpriced for what they are in my opinion) so ultimately I think it's value for money.
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