October 18, 2022 I bought at the Samsung store in the Nevsky Center shopping mall. Starting from October 21, 2022, the phone began to freeze when using applications, the lock screen turned on and off on its own an infinite number of times, up to a forced reboot using the “volume down” and “lock” keys, because. it was not possible to reboot itself using the reset button, the phone simply did not respond to pressing this and other buttons. When making a call, the phone always heats up in the upper part of the case, moreover, there have already been situations when, when making a call, the caller absolutely did not hear me, or we did not hear each other, until the phone was rebooted. The problem is not with the SIM card, because. Other devices don't have this connection problem. As a result, in order to use the phone, I have to restart it at least 3 times a day, because. he just stops responding. The phone has been used in accordance with the operating conditions. Also, I already gave this phone for diagnostics to the store on 10/29/2022. and after inspecting and resetting the system to factory settings, 11/05/2022. I was returned a smartphone and was denied a refund, with the motivation that after resetting the system, no problems were observed in its operation (while 15 days for quality control have not yet expired!). And indeed, when the phone is “empty”, without applications installed in it, there are almost no problems in its operation. However, the phone was not bought in order not to install applications in it, and to use only the “call” and “sms” functions. When installing absolutely basic applications, the phone constantly freezes, glitches and does not even perform its basic function, such as a call. This device was handed over for re-checking, lay in the Service for a month, the result is absolutely the same. We bought, by chance, the same phones with my mother within 3 days, in different parts of the country - the glitches are exactly the same. I do not recommend buying at all!
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