Product arrived with powder on the outside. I thought it was factory or the seal was broken. The latter was true. When I opened it, the seal stayed up. That should not happen. To my surprise, black and brown spots appeared on the box seal and the foil was torn. At first I suspected mold but switched because it smelled burnt. After careful sniffing, the smell of burning was confirmed. Aha! Too much heat used in the sealing process burned and ruined the packaging. Please fix this. Lower the fire, don't leave it on the fire too long, or both. Shoot, change factories, I don't care. But judging by the reviews, things like this started in 2019, which has never happened before. Not good for my first experience as a customer and for the reputation of the company as this is still happening in mid 2020. I want to try to love this product but I can't right now. Shit because now I have to spend more money on protein in the next few days. please do it right
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