I like that it is a little different than other CRMs out there. I like that I can track my calendar and that I can have multiple calendars. I also like that I can have different teams in my calendar and have different types of meetings. I wish that it was easier to search for a specific person. I also wish that I could have multiple calendars. I have been using 8am for G Suite for about a year now. I have been able to track my calendar and have different teams in my calendar. I love that it's very user friendly! There are so many different ways to use this software. It makes communication much easier than other CRMs we have used in the past. The only thing about this product was having too many features. We just needed one feature from this program but they implemented several extra things which were not necessary or useful at all. If you want an easy-to-use CRM system then definitely consider using this application as there really isn't anything bad to say about it.