I really like how professional our account managers work with clients who have projects for us as well! The process of getting feedback from client is easy since we can communicate using Zoom or email very easily without needing extra costs associated which other companies charge you per call/email etc..
We also love that it's an all-inclusive price so there isn't any additional fees added when hiring them at different stages throughout your campaign - this makes budgeting much easier too!! Nothing actually but would be great if more features were available such adding text boxes where people could write comments instead just choosing preselected options (ease writing custom messages). Also sometimes having multiple templates may not always serve its purpose depending upon what stage each particular template needs used during execution phase e g first draft vs final version design document versus proofreading copywriting documents amongst others.