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Czechia, Cleveland
1 Level
704 Review
26 Karma

Review on SmartVLT by Kenneth Mills

Revainrating 2 out of 5

A Disappointing Shopping Experience Thanks to SmartVLT

My dealings with SmartVLT, an internet retailer that carries a wide variety of apparel, footwear, and accessories, were not in the least bit satisfying. In spite of the fact that they promise to provide high-quality items, I discovered that the actual items were poorly made and were not worth the price at all. Even though I followed their sizing chart to the letter, the clothing I purchased was made from low-quality materials and did not fit properly. The shoes that I bought were not only painful to wear, but they also broke apart after only a few uses. Even the jewelry, which appeared to be of high quality when viewed on the website, was of poor quality and shattered after only a few uses. Customer support was another area in which I felt SmartVLT fell short for me. When I had inquiries regarding my order, getting a response took several attempts, and when I did eventually get one, the response was not helpful and did not address any of my concerns. The website had a layout that was difficult to understand, and the product descriptions were lacking entirely. This made it difficult to traverse. It was difficult for me to locate what I was looking for, and when I did come across something that caught my eye, it was frequently sold out. My time spent purchasing at SmartVLT was, on the whole, not nearly as enjoyable as I had hoped it would be. A purchasing experience that was both frustrating and unsatisfying as a result of low-quality products, inadequate customer service, and a website that was difficult to navigate. This is not a store that I would recommend to anyone seeking for high-quality clothing or accessories.

Pros
  • Competitively Low Costs
Cons
  • Poor site navigation Incorrect item listings