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785 Review
55 Karma

Review on Ring.io by Andrew Webster

Revainrating 5 out of 5

Great Dial Center - we've worked together now over three year

Ring.io is a very easy to use dialer and has a very intuitive interface. The ability to set up multiple dialer rules is very powerful and can be used to dial specific numbers based on certain criteria. I have had the pleasure of working with Ring.io for many years and this has been a great product to use. I have had no issues with Ring.io. It has been a very stable product and has allowed our sales team to focus on their job and not worry about dialing. I highly recommend Ring.io to any business that needs a dialer. We use Ring.io to dial business numbers and have been very pleased with the results. We have been able to reduce the amount of time our sales team spends dialing and have been able to focus on our core business.

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Pros
  • User friendly, simple user interfacesGreat support servicesEasy configuration optionsHighly configurableUser defined customizable ring groupsMultiple call routing capabilities (to different departments)Integrated calling card systemCall recordingDialed calls are automatically uploaded into Salesforce
Cons
  • Some difficulties