Review on Urban Shop Micromink Saucer Chair by Tasha Folan

I don't like to be rude but I had to write a review. I bought this chair to use in my college dorm. I just took it out and sat in it a few times before realizing the metal supports were torn and broken. The chair was not upright and kept rolling to the floor. I easily weigh 60 pounds under the weight limit! When I wrote to the company for a refund, they asked me for photos and proof that I actually bought the product. However, they started ignoring me after I submitted the pictures and it's been over two weeks since I got a response from them. Terrible chair, terrible customer service.