Our 1 day old Eureka NEC180 RapidClean Pro cordless vacuum 25.2v LI battery stopped charging after a single use. When I connected the charger it didn't work, the charging lights didn't light up. I called Eureka customer service and asked if they could send me a new charger. I even offered to buy a new charger and pay for shipping myself. A customer service representative informed me that Eureka HAS NO REPLACEMENT PARTS FOR THEIR NEW NEC 180 VACUUM CLEANERS!. I paid $149 for a Eureka vacuum that lasted less than 1 day. Thank goodness I bought it from Revain.com who even paid for the shipping to send this useless vacuum back to Revain. Bottom line: I will never buy anything EUREKA makes again.