Header banner
Revain logoHome Page
Leslie Matlak photo
1 Level
1275 Review
76 Karma

Review on Rebound Returns by Leslie Matlak

Revainrating 4 out of 5

Excellent Customer Service & Product

ReBOUND has helped our organization with multiple issues including, but not limited to shipping delays, the ability for one person to do it all (as an admin), and it's ease of use. The staff is always willing to help and are always proactive in solving any issue you may have. Their customer service truly sets them apart. Nothing so far. We've used them for over 5 years now and we're so happy that we did. Great product, great team - best combination out there! Shipping delays. Solving tracking issues. Shipping errors (and correcting the errors). Getting the returns processed faster. The fact that they were able to handle the returns from various locations when no other company could.

img 1 attached to Rebound Returns review by Leslie Matlak



Pros
  • They really work hard at trying make everything as seamless possible while also getting things done correctly fast.They even keep me informed if something does go wrong during processing or delivery..so rare these days!! I love their responsiveness!!! And most importantly.the support/service level provided by everyone who works here..it just can't be beat anywhere else!!!! :D
Cons
  • Honestly nothing...they