Initially they sent me a slightly damaged scooter with no accessories (probably a mistake) but Redliro contacted me immediately and was very nice and helped to solve the problem. I am very happy with their customer service! The scooter itself is well built for a folding model, with slightly slack handlebars compared to other brands. The suspension system is very comfortable and the wheel bearings rotate smoothly. It's a very smooth ride. The large brake feels robust and very responsive. The scooter itself is very compact when folded, easy to install and fold. My only concern is the folding mechanism in the scooter as it seems a bit delicate but has not caused any problems so far. The supplied strap is quite thin, but serves its purpose. For long-term use of the scooter, you can buy a belt pad to keep your shoulder from hurting. Redliro will send you all the tools you need to tighten any bolts that may have been a little loose on arrival (not important). I am very happy with this scooter! This is a great deal for an adult model and Redliro has great customer service.
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