The ability to get reports in a way that was previously impossible with other products is what I like the most about C-DWHM. Reporting is very simple and easy, making it a great tool for new employees to use as well as those that have been using software for many years. There are some features which we don't understand and haven't figured out how to implement ourselves. We would love to see more help documentation available online for these features. This software has given us the ability to create custom reports that were never possible before.