The ease of use, the simplicity in managing all your tests and results from one place is amazing! I like that you can have several reports at once for different people/departments to see what they are working towards or if there is anything pending. There isn't much other than this but it's very easy to get used to. You need someone who knows how to navigate through the system. It takes some time getting familiar with everything but after about 20 minutes of using it you will be fine. At first glance it might seem overwhelming but as long as you go slowly and learn each page you'll find it gets easier. Managing test orders and keeping track of our patient lab work has been so simplified by having them all in one spot.