UPDATE:I'm updating my review a year+ later to speak to the performance. This is not a terrible beginner heat press. I've used this on tons of products over the past 16 months since I've had it and its done me well. I am now at a point where I am going to size up my business so I'll likely be getting a 20x25" or a 16" x 24" next year. I still have not used the heat press or the hat press.The mug press (that I have used extensively) has just crapped out and I can no longer open it up or close it easily anymore. I also started to notice that my presses were not transferring evenly at the tops and bottoms and I would have to adjust it inside and rotate it some and put it in there for longer just to get it to press all the way. I'm now buying a mug press from Heat Press Nation just to use for mugs. I'm pretty much going to have to toss this mug attachment away since its really not functional anymore. I would estimate that I've done about 4 cases of 15 oz mugs in this since buying it (around 150 mugs).If you're planning on doing high volume for mugs, you really should buy a much better heat press exclusively for mugs. This one has served me well but it really isn't built to last.---------------------------I bought this because its what my friend had and she recommended it. The price was right and I just needed something to get started with. Its a fairly straightforward unit. There is a crank at the top that you use to adjust your pressure but you are basically just kind of guessing how much pressure it is and "light", "medium", "heavy" is fairly arbitrary without having some kind of real measure of the PSI. One of the biggest things I have noticed is that the temperature does not stay consistent. I will set it to a certain temp and then I will literally see the electronic display fluxuate to lower temperatures, up to 20-30 degrees under what I set it at. It ends up coming back up to temp, but half way through the job.The biggest complaint I have is that the instructions are incredibly scarce with regards to how to use the additional attachments. The mug press is fairly easy to figure out. But the plate press and the hat press, its not very intuitive how to use those and you basically have to go digging on You Tube to try to find someone showing you how to assemble them to use. So far I have only used the main press and the mug press.This press is a bit smaller so if you are mostly doing smaller items, it will be adequate. But if you are planning on doing larger things or using more expensive substrates, you will probably want a MUCH better and bigger heat press so that you absolutely get a consistent temperature and you can really dial in the pressure to suit the project.The product description says that the mug press will only accomodate up to 11oz mugs, but I have done dozens of 15oz mugs in this without any issue; you just have to open up the screw as open as you can get it.
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