It's easy to use, it's very intuitive and simple to navigate through all of the features. I love that it syncs with Outlook so easily and is accessible from anywhere. I dislike that sometimes it doesn't work as well as you would think it should. Sometimes when it is working, it will ask for my password again after I have already entered it. That can be frustrating. Overall, I really like how easy it is to use! There are many benefits. It has allowed me to automate some time consuming tasks by having everything in one place.