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Dovetail Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
HR, HR Case Management

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Description of Dovetail

Designed to help your team service more employees with fewer resources, Dovetail Employee Engagement Suite combines HR Case Management, Knowledge Management, an Employee Portal and powerful Reporting capabilities to enable HR to seamlessly manage, document, and report on every employee interaction with HR, centralized into one globally-accessible HR Help Desk. Position your HR team to measure and continuously improve its performance while providing faster, more consistent, and more accurate information to employees. With Dovetail, your HR department has the support and intelligence it needs to provide great service, reduce costs and administrative tasks, as well as streamline key HR processes. Built and designed for General HR, HR Shared Services, Employee Relations, HRIT/IS, Payroll, COVID-19 Symptom Checks and Contact Tracing, and may also be deployed across other departments, such as finance, legal, facilities, assets.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great platform with many useful add-ons

The ability for our staff members who are remote or in different time zones can communicate through video calls without having others have access to their computer is very helpful! It's also nice that they will send you reminders if there has been activity during this period of no contact between two people (such as when someone goes out sick). I would like it so we could use other methods besides just emailing eachother since sometimes emails get lost due to being sent from multiple accounts…

Pros
  • Great way keeping touch with my colleagues
  • Easy sharing document wise using Google Drive.
  • Very useful customer support
  • Good teamwork, fun environment ! :)
Cons
  • Sometimes its hard finding what certain feature does.
  • Not much flexibility around how many contacts one user should be allowed

Revainrating 4 out of 5

Great tool- makes your life easier: Dovetail

It's easy to use, it's very intuitive and simple to navigate through all of the features. I love that it syncs with Outlook so easily and is accessible from anywhere. I dislike that sometimes it doesn't work as well as you would think it should. Sometimes when it is working, it will ask for my password again after I have already entered it. That can be frustrating. Overall, I really like how easy it is to use! There are many benefits. It has allowed me to automate some time consuming tasks by…

Pros
  • User friendly
  • Intuitive functionality
  • Sync capabilities across multiple devices (phone/email)
Cons
  • Can still improve upon sync process between email & calendar