I like that it's easy to use, all of my clients are able find me at anytime by logging into their account online or using our mobile app! It also makes keeping track so much easier than calling everyone individually when i have questions about jobs etc - which was very time consuming before this software came out!! Nothing in particular but maybe more options would help? We're currently looking through some new features as we've had problems finding people who know how things work within other softwares such has MS word/excel ect..