I like how it makes everything very organized and easy for everyone in my company and our customers! There are so many tools available at your fingertips with this program making keeping track of things such as invoices and deposits much easier than before! It also helps us make sure all information we need from our clients is present easily once they come into or email is sent out. Everything runs smoothly without any hiccups but if there's anything I do dislike about PawSadmin its the pricing for certain options/features which could be more affordable. We really enjoy having this tool because it allows us to keep everything neatly. Also being able to stay organized by sub category has helped me work efficiently and not have to spend too long searching through files and folders. I like how easy it was for me as an owner or manager (employee) in my facility! It's very user friendly & has tons of features you can use right away after installation/training from their support team!! The only thing i would say about this product could be more training options before using if they are new - but overall great service so far. We have had nothing bad come outta our experience with them yet either. !