The first thing that struck me about the product was that the seal on the plastic box/container was broken. Opened it up and everything looked fine except I was missing one of the 5 advertised inserts (ie it was 4 out of 5). Someone probably used this kit and one of the earbuds and returned it and sold it to me at a new price. $125 for a used kit with no insert. Not cool. I don't give it back I only needed 2 insoles and having the bike in a few days couldn't wait for another set. If I hadn't been in great need, I would have returned.
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