It was easy to use, it allowed me (and all of my friends) vote in our local elections without leaving home or being physically present at polling stations! The software crashed often but this didn't seem too bad as we could just reload again quickly enough - I can see how some people may find using such technology difficult though so you should definitely test out different browsers before purchasing if possible? We used their service for two years straight from 2016-2018; they were always very quick with any issues arising during those times which made them great partners throughout these long campaigns where there are no guarantees about anything really happening!!