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Minneapolis
1 Level
76 Review
0 Karma

Review on echoSCM by Aditya Wheeler

Revainrating 4 out of 5

Solid Ecommerce Platform But Tracking Help Needed

I like that the system is easy to use, you can input orders quickly and have them ship right away or even overnight if needed. The customer service side was lacking. There were issues with tracking down who to get help from when we had questions or problems. We also were not allowed to send out an email to our team asking for assistance if there was a question. That's a little disappointing as this is a very important tool for us to run our business efficiently. We are able to easily track what products we need to order, what products are on hand, what items are sold, etc.

img 1 attached to echoSCM review by Aditya Wheeler



Pros
  • I like the ease of the system in making orders and managing inventory
Cons
  • There are far too many windows, popups, and the system itself runs a bit slow