I give this tree a solid 5 stars for the tree itself. It looks great. It fits perfectly and was exactly what I wanted. I give 0 stars for the packaging: it was clear that this tree was sold to someone else and returned. There were no instructions. The plastic protective cover on the connector pins was missing. The cloth bag that was supposed to run around the base was missing. And the cement that filled the base and held the tree fell apart completely. I made the tote bag myself. I kept the large pieces of cement and found some large rocks that I used to stabilize the base. I was content with instructions or written information. I decided not to return the tree because I knew I would never find another in time. And the price was very good. If the tree itself was damaged or didn't look good I would send it back. I will think twice before buying from this seller/manufacturer again.
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