I like that we can build our own applications using their API's or use one off apps already built for us to help speed up time-to-market as well keep costs down at an early stage in development/implementation phase - no point building something if you cant get it out there! Would love more documentation around how best to integrate other systems into theirs (e.g., SAP). Also would be great to have some examples of custom integration points which are not available through existing connectors e.g. Xero / QuickBooks Online etc. Some things could do better such as having access control options within certain sections rather than just being able to see everything by default when logged onto site but this may also depend upon your business needs? For example; what data does my customer need seeing vs general admin functions they want accessible via platform so easy to navigate without needing lots of clicks back & forth between different screens.