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TradeIX Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Blockchain Software

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Description of TradeIX

The TradeIX Platform from TradeIX is rewiring trade finance with its four components TradeIX Apps, TradeIX Developer, TradeIX Composer, and TradeIX Core represent the dawn of the “internet of trade.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great product, very helpful team and excellent support

I like that we can build our own applications using their API's or use one off apps already built for us to help speed up time-to-market as well keep costs down at an early stage in development/implementation phase - no point building something if you cant get it out there! Would love more documentation around how best to integrate other systems into theirs (e.g., SAP). Also would be great to have some examples of custom integration points which are not available through existing connectors…

Pros
  • Great product
  • Awesome support team with really helpful, knowledgeable people working here.
  • Very flexible system offering flexibility across many aspects including reporting functionality where customers choose exactly who has visibility over specific areas depending perhaps even per user group memberships
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great Customer Service, Fantastic Support Team

A lot to love in terms customer service! Their support team are friendly & easy going which makes life so much easier when you have questions or need help at any point throughout your contract period (which we do). We've used them for our B2B-to business solution but they're also working towards integration into ERP systems such as SAP CRM etc - I'm sure this will be great too!! If nothing else it's made us more aware about what functionality there could potentially b out therr way once…

Pros
  • Service is fantastic
  • All queries answered quickly& effectively, very helpful staff who listen attentively.
  • Easy booking method with no admin fees involved other then sign up charges i think?
  • Very good communication from all levels including management level

Revainrating 4 out of 5

Best performing trading software out there!

The best thing about Tradeix is that once the process is set up, it is very straight forward and easy to use. The platform works and is always up and running, which is something that other platforms struggle with. The support team is also very efficient and responsive. The platform has so many options that it is impossible to remember all of them at once. It is a very powerful system, and with the right support, they would be able to help with all of the issues that I have encountered. The…

Pros
  • The platform is very easy to use and the support team is very efficient
Cons
  • I would also have to be very efficient in order to remember all of the options that I need to use