The best thing about this software is that it helps us to keep track of all our contacts, customers or clients in one place which makes life easier for users who are looking out there for new prospects/customers. This allows you to view contact details including phone numbers from various sources such as social media platforms like Facebook etc., thereby making your job more easy than ever before! I have come across some minor glitches which need to be addressed however nothing major at present. However we use this application extensively by creating email templates using different fields available with its features. It has been immensely helpful while managing emails related to marketing activities. There's no other way but manual labor if you want a large list of records without any errors! We manage multiple accounts efficiently with this app. Apart from sending bulk messages (mailing lists),we also create groups within this platform where members can easily discuss topics pertaining their business area. With this you're able to find relevant information regarding customer queries very quickly.