I like how easy it was to use this product for our retail team! It has been very helpful in tracking all of their daily activities. The only thing I dislike about this program is that you cannot see what your coworkers are doing if they're not assigned to you. This can be frustrating when there is no way to know where someone else is or who they've helped/talked with while working on an assignment. Also, it would have been nice to have more options available for customizing assignments. For example, we could add additional fields such as "Who" and "What." If you need something simple but effective, then look into using this tool. We were able to track everything from inventory management to employee time sheets.