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United Kingdom, Belfast
1 Level
739 Review
41 Karma

Review on Coopay by Kevin Nelson

Revainrating 3 out of 5

A Word of Caution for Customers of the Coopay Online Store

As an experienced do-it-yourselfer, I can say that the Coopay online shop has not always met my expectations. Despite their claims of excellent service and top-notch goods, I have found the reverse to be true. To begin, I couldn't figure out how to get around the page. I had a hard time finding the items I was searching for because the search bar did not function correctly. I wasn't positive what I was getting because the product descriptions weren't enough help. When the package finally arrived, I found that the goods were of poor quality. They were not what I had hoped for and did not live up to the description. I attempted to get in touch with customer support to get this resolved, but they were completely unresponsive and useless. In general, I would advise against making a purchase from the Coopay online shop. Although at first glance it might seem like they provide a fantastic purchasing experience, I found the opposite to be true. Warn the buying public!

Pros
  • The support staff is always helpful and informed.
Cons
  • Sometimes unresponsive and unhelpful client service.