I love the raised look of the duvet! You really need to let it recover from the packaging process. I left it on the extra bed for a few days. It's in the duvet cover and the process of tucking it into the cover helped me fluff it up even more. I never thought I would need a comforter. However, I live in North Dakota and the outside temperature is getting awful. This duvet is comfy, a little heavy in the fall, but will come in handy when temperatures continue to drop in the winter. I have not received any negative feedback. It was sealed well, there was no smell, it was in its original form. It is unfortunate to hear that others have had such a negative experience while I have not.
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