box opened, added batteries, received hardware error 500. product does not work. Batteries removed and replaced with new ones, power off. Nothing worked. When I get it working I'll change my rating. EDIT: I have been contacted by customer support (below) and they are sending me a replacement which should be here in about a week. I upgraded from 1 star to 2 stars because of the good and fast customer service. If a replacement comes up here and works as expected I'll update this again with a reasonable and fair review. I also bought a DT100 Dtape laser gauge but it doesn't have the form factor, bright color or alignment features I want so a working Lomvum is fine. EDIT 2: I got a replacement. It works. Works during the day, in full sun, albeit with difficulty. One star removed ONLY because they use a RED laser beam which limits daylight usage. A more powerful green laser will do what I need; I bought it to inspect my property but it complicates the task and hence I can only do it at night.
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