I like that you can have multiple projects open at once, so it's easy if one project is running into problems with another! It also has an option where we could see how many people are watching our videos right now (which helps us know when they're busy!). The interface isn't very intuitive or user friendly; there should be more options in general - especially around exporting files from software programs such as Camtasia Studio/Xpress Pro etc.. There shouldn’s really any downsides about this program overall but maybe some of these issues were addressed by updates since my first use? We've been able to easily export all kinds of different formats without too much hassle using this tool which allows me quick access anywhere via internet connection while working remotely.