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1339 Review
74 Karma

Review on Journey121 by Ronny Welch

Revainrating 5 out of 5

You won’t regret working w/Journey 121

The customer service is amazing! I have been using Journey121 for over 5 years now and they have never let me down! They are always there when you need them, whether it be a question or an issue. I can't say enough about how great this team has been to work with. We love our Journey121 account rep, Janine. She is very knowledgeable and has helped us through some difficult times in our business. If you want to give your customers something that will make their experience better, give Journey121 a try. They are easy to implement and we've seen great results from our Journey121 campaign. Our customers love the free gift cards and the ability to earn points by purchasing products. It's also nice to be able to redeem those points at any time throughout the year.

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Pros
  • Great support if anything comes up during implementation as well good follow up after program setups.great communication between sales associates (me) & marketing managers..fast response speed within minutes which means no one misses out waiting longer than necessary..rewarding incentives keep things moving along...good overall system/platform design works really hard keeping costs low...a variety discounts available
Cons
  • Some cons