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Journey121 Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Marketing, Demand Generation

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Description of Journey121

loyalty and acquisition marketing program designed for Franchise and Corporate use.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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Type of review

Revainrating 4 out of 5

An All-Inclusive Platform For Business Success

The ability to easily create campaigns, track performance of each campaign at an individual level which is key when it comes time do decide how much you want people in your database/email list! Nothing yet but I've heard there are some minor glitches with email delivery that they're working through so this could be something we look into as well if needed. It's nice having all data combined together (in one place) instead or trying different platforms from other companies where sometimes things

Pros
  • It is the one place that I can see all of the data about all of the campaigns that I've ever been a part of at Journey121
Cons
  • It is an email, it has to get there

Revainrating 5 out of 5

You won’t regret working w/Journey 121

The customer service is amazing! I have been using Journey121 for over 5 years now and they have never let me down! They are always there when you need them, whether it be a question or an issue. I can't say enough about how great this team has been to work with. We love our Journey121 account rep, Janine. She is very knowledgeable and has helped us through some difficult times in our business. If you want to give your customers something that will make their experience better, give Journey121

Pros
  • Great support if anything comes up during implementation as well good follow up after program setups.great communication between sales associates (me) & marketing managers..fast response speed within minutes which means no one misses out waiting longer than necessary..rewarding incentives keep things moving along...good overall system/platform design works really hard keeping costs low...a variety discounts available
Cons
  • Some cons

Revainrating 5 out of 5

Amazing experience and flawless hosting solutions

The most amazing thing about journey is that it has so many features, I mean its like an encyclopedia of everything in one place! It's not cheap but honestly there are no other programs out their as good or better than this software. If you want to do things right then go with Journeys services because they have all your bases covered when doing business online. They really care about what customers think; if something isn't working great they will fix it ASAP. There aren't too much downsides…

Pros
  • This product does almost anything for me except drive!!! (I'm sure thats coming soon) Its easy enough even though sometimes hard work comes up.i can say overall positive experience dealing w/this program
Cons
  • All fine