The only reason I am writing a review for this product is the customer service I received. My product didn't work for me at all. The loading side worked but the audio side did nothing. I sent a message to the company to ask if I might have a bad splinter. We started messaging and eventually they said they weren't sure if my phone was compatible with the splitter. They told me they would test the splitter with my specific phone and email me when the results are in but it could take a long time and they refunded me without asking me to return the product. So I'm disappointed it didn't work for me, but at least they're willing to take a closer look.
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