I like that it allows for easy access of charts, which makes my work easier! The program has other functions as well but those are more difficult to use than just charting in general. Honestly I can't think of anything specific I don't really liked about this product or its functionality so if there was something that stood out then please let me know! Accessibility, ease-of-use, organization/chart storage. I like that it's easy for me, as an owner/operator of my business (as well),to see what patients are coming in each day so i'm not missing appointments or being late myself! It also allows us access from home if necessary which helps immensely when we have sick kids at school!! We can't live without this product now. There really isn’t anything bad about using quick charts-it has streamlined our entire office system making everything run smoother than ever before. !