When purchasing pricey equipment, avoid dealing with AliExpress if at all feasible. I was fortunate that Delonghi personally participated in the Market as a seller. I received a discount on this coffee machine, but I also got married. In terms of customer service, AliExpress declined to replace the item or make up for the lost savings on a fresh order. I choose to speak with Delonghi directly, thank you. purchased from them via the Market. and was astounded by the caliber of the service. The replacement issue was quickly rectified. No extra fees. And a few days later, my kitchen is equipped with a new coffee maker. I have no idea what would occur if I made a purchase from another vendor or the Market directly.
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