Review on Computer chair Metta Samurai S-3.04 for executive, upholstery: textile, color: gray by Aneta Felner ᠌

The chair has been waiting for almost 3 months + a lot of calls and trials 1. I ordered a chair in January, they confirmed the order and said that it was in stock 2. A week later they called and said that there was no chair - you need to make it to order and wait 1 month, I agreed 3. A month later they called, they said that they had to wait another month 4. Agreed to another model (almost the same), they said to wait another week 5. A week later they didn’t send anything, they said they didn’t have time to send 6. A week later, the courier calls - he says he arrived and it turns out that he arrived at the wrong address (leaves in Hong Kong) 7. I'm waiting for another week - the goods have arrived 8. Assembled the chair - no 4 screws and washers to fasten the armrests 9. Called - they said that you need to file a claim and it will be considered within 10 days (they will only consider it !, and not send nuts) 10. I've been waiting for nuts for a month (I bought it myself), I'm not sure that I'll wait In general, the call center communicates with you very impolitely, as if you are to blame It seems to me that when I buy a chair for such a price, the service and delivery time should be better. Judging by the comments, an incomplete set is a common situation