Review on Cyleto by Russ Conrad

Cyleto, an internet retailer specializing in auto, motorcycle, and powersports components, recently came to my attention. Although they carry a wide variety of goods, I was not pleased with my purchase from them. First of all, I had a hard time navigating their website due to its excessive congestion. It took me a while to track down the components I required, and even then, I was overwhelmed by the variety of available choices and lacked confidence in my ability to place an informed order. The final straw, however, came when I received my replacement components. Some of the parts didn't work with my car, despite the fact that they were described in great depth and were supposed to be compatible. Disappointment set in when I realized I would have to ship the faulty components back and wait for replacements. The interaction with customer support was less than satisfactory. The customer service agents I spoke with were pleasant, but they didn't seem to know much about the merchandise or be able to provide much help beyond the return policy. Final verdict: Cyleto's web shop is hit or miss. However, it is difficult to reliably order from them due to the lack of clarity on product compatibility and the cumbersome website navigation, despite the fact that they do offer a wide variety of parts at reasonable prices. Be prepared for the chance that the parts might not fit if you decide to give them a try.